Bernard
AI employees that run home appliance repair companies
About Bernard
Bernard builds AI employees for home and commercial appliance servicers. They work across phone, text, email, warranty feeds, and existing systems to manage customer communication, scheduling, and dispatch, carrying each job through diagnosis, parts preparation, technician handoff, and follow-up. At the center is Pre-ID, which combines the exact appliance and its symptoms with repair history, similar completed visits, manufacturer guidance, and parts data to produce a diagnosis, ranked parts, and follow-up questions. Technicians arrive prepared with the right parts, helping servicers complete more repairs on the first visit. We’re building the world’s most efficient appliance servicers, creating happier customers and a more connected appliance ecosystem. Learn more at https://bernardhq.com/
Public traction evidence
Each signal links to the public source used for attribution.
- X
@awscloud please update your status page given AWS Athena is having major issues in us east 1.
@awscloud please update your status page given AWS Athena is having major issues in us east 1.
- YouTube
Meet Bernard: AI for Appliance Repair, From First Call to First-Time Fix
Bernard is the AI-powered front office, triage, and parts procurement agent built for appliance repair businesses. Bernard answers every call, captures symptoms, pre-diagnoses jobs, identifies the right parts, and gives technicians a complete game plan before the truck rolls....
- X
An underrated vibe coding spot is the laundromat
An underrated vibe coding spot is the laundromat
- X
@cursor_ai is there a way I can auto-save built plan markdown files onto a linear ticket based off the linear provisioned git branch name? Would be so sweet to have and help evangelize engineering work done
@cursor_ai is there a way I can auto-save built plan markdown files onto a linear ticket based off the linear provisioned git branch name? Would be so sweet to have and help evangelize engineering work done
- X
@awscloud Athena is down in us east 1 and has been confirmed by a support agent I am talking to.
@awscloud Athena is down in us east 1 and has been confirmed by a support agent I am talking to. Why is there nothing on the status page???
- X
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